Posts Tagged ‘idea swaps

17
Oct
12

25 instructional strategies guaranteed to refresh your signature programs

I’ve said it before and I’ll say it again: People are busy these days. They’re also moving at a faster pace and have limited dollars to spend on professional development. Period. Combine this competition for time and resources with the endless access to information and content available online and you have a long list of continuing education providers competing for market share. (Not to mention the countless organizations now offering education opportunities at competitive rates—even free!)

That’s why we – the collective association community – need to up our game when it comes to the instructional strategies we employ at each of our signature education programs. The number one question I’m asked by association staff, subject matter experts and the media has to do with innovative, engaging and creative instructional strategies. So, here are 25 I’ve collected and curated (and, in some cases, facilitated) within the last year.

Note: I could never credit every individual or organization that’s had a hand in developing and shaping these instructional strategies. I will, however, say that this list has been influenced by the likes of ASAE, MSAE, NACE, Segar Consulting, TSAE and Velvet Chainsaw Consulting. Of course, some are also my own creations.

1. Behind the Scenes

Attendees have the opportunity to get a behind-the-scenes look at how the host venue delivers exceptional customer service. Stops during the tour may include the kitchen, sales, housekeeping, A/V and more. At each stop, attendees meet and interact with key personnel, have the ability to ask questions and walk away with a new-found appreciation for hotel/conference center operations.

2. Conversations That Matter

Participate in engaging, facilitated conversations that explore industry questions/issues that truly matter. Conversations may be tailored to any member segments/topics.

3. Deep Dive Sessions

These are interactive education sessions on a given topic that span approximately three hours or longer. Content is more detailed than what can typically be covered in a traditional 75-minute breakout session and engaging learning activities tend to necessitate the additional time.

4. Executive Learning Experience for CEOs

This intensive workshop (half-day, full-day or longer) will cater to CEOs (and sometimes other top staff leaders) who are serious about a specific subject affecting their industry. Often, these individuals find that the safe space (apart from their staffs) allows them to effectively leverage the collective wisdom of their peers and work through possible solutions.

5. Fish Bowl

Attendees, armed with questions and concerns based on a predetermined issue, stand facing each other in two concentric circles. Those in the outer circle pose a question to their counterparts in the inner circle, who then provide feedback based on their personal experiences. After five minutes, the two circles shift to the right or left and the process repeats.

6. Flash Learning Room

When attendees don’t see the content they’re looking for on the program agenda, allow them to claim a specified meeting room onsite and conduct a session of their choosing. It will be their responsibility to promote the session through the various social media channels available during the conference.

7. Game Changer Sessions

Get a compelling look into the minds of today’s most influential leaders in business, innovation and finance. See how these “game changers” redefined their industry and, at times, the world through engaging lectures, stories and real-world examples.

8. General Sessions

Traditional plenary sessions focused on topics of interest to a majority of conference attendees. Often, these may be combined with brief interludes of association business, speeches, entertainment or multimedia presentations – or are facilitated in an engaging way (e.g., talk show-style).

9. Genius Bars

These are modeled after the Genius Bars found in Apple stores. They may be set up between education sessions and during longer break times. “Geniuses” have extensive knowledge about the industry, and they work with you face-to-face to provide technical support and troubleshoot any problems you may be experiencing.

10. Idea Swaps

One predetermined topic is assigned per table and each table is assigned a facilitator who poses questions, synthesizes discussions and encourages participation. Each idea swap lasts 20-30 minutes. Participants have the opportunity to visit three to four different idea swaps throughout the allotted time.

11. Ignite

Presenters are given just five minutes to speak about their ideas and personal or professional passions, accompanied by 20 slides. Each slide is displayed for just 15 seconds, and slides are automatically advanced. The presentations are meant to generate awareness and to stimulate thought and action on the subjects presented.

12. Jam Sessions

A jam session is typically scheduled at the end of each day and members are grouped by area of expertise. Initially, attendees sit in rounds with a discussion initiated by a facilitator who provides leading questions to help reinforce key concepts and recurring themes. Participants are then regrouped based on their biggest takeaway, allowing them to engage in highly targeted conversations specific to their priorities.

13. Keynote Alternative

The organization identifies four to five industry trends and selects volunteer/industry speakers to develop mini-presentations (one for each hot topic). Each individual is then allotted a maximum of 10 minutes to share the most relevant information about his/her trend. Time for questions and answers – or interaction among the experts – adds additional dynamics.

14. Learning Groups

A learning group functions in 15-20 minute sessions held several times throughout the day. Attendees are assigned to groups of three, tailored to their levels of experience and areas of expertise. For the duration of the conference, members disperse for sessions then reconvene at prearranged times, bringing with them questions, concerns and potential topics of interest for further discussion.

15. Learning Labs

Take part in these 75-minute learning labs for tried and true education led by your peers.  Sessions may focus on every functional area of your industry – and are the closest to a traditional breakout session. Often, these are well-received by the Boomer and Silent generations.

16. Lunch for 6

Each table for six (a distinction that’s important for meaningful dialogue) has on it both a tent card indicating a broad topic and several index cards listing various question prompts or challenges related to the table’s theme. Participants roam the room, identify a topic they are interested in, sit at that table and informally converse with others also interested in that topic over lunch.

17. Mobile Playground

This showcase of mobile-driven sessions immerses participants in activities and experiences designed to maximize their productivity. From an App Boutique featuring an App Mixologist, to hands-on iPad training, there’s sure to be something for everyone.

18. Open-space Technology

This approach is most distinctive for its initial lack of an agenda. As participants create the agenda, they post issues in bulletin board-style. Each individual “convener” of a breakout session then takes responsibility for naming the issue, posting it on the bulletin board, assigning it a space and time to meet, and then later showing up at that space and time, kicking off the conversation, and taking notes.

19. Rolestorming

Participants take on another identity during the brainstorming process, viewing an identified industry problem or challenge from a very different perspective. By using an assumed identity, unusual or radical ideas are not only welcomed and encouraged, but serve as the foundation for real-world solutions. 

20. Self-directed Learning

According to Malcolm Knowles, self-directed learning describes a process by which individuals take the initiative, with or without the assistance of others, in diagnosing their learning needs, formulating learning goals, identifying human and material resources for learning, choosing and implementing appropriate learning strategies, and evaluating learning outcomes.

21. Smart Talks

High-energy, fast-paced events that combine 20-minute presentations with 40-minute interactive group discussions. 

22. Solution Room

This innovative learning concept provides conference participants with an opportunity to unpack and make meaning out of information presented during a general session. Small teams identify personal opportunities for change and brainstorm a variety of strategies for growth. Each attendee then commits to an actionable objective to be completed within a specified period of time.

23. Story Slam/Coaching Jam

Explore the art of good storytelling in a fun and exciting format. Each presenter has five minutes to tell a story based on a theme. Presentations are not predetermined. Participants are selected onsite and receive immediate feedback on how to make their story more engaging.

24. Wisdom While You Walk

Who would’ve thought you could actually learn something outside of a meeting room? In this exploratory learning format, attendees pair off with a colleague and go for a short walk while examining a predetermined topic. Findings are then shared and debriefed with the rest of the group.

25. World Café

The process begins with a brief introduction and leading question about an industry problem.  Attendees, seated at tables of four to encourage an informal café-style meeting, are asked to discuss the topic for 20 minutes. Once time is up, three participants from each table move to a different table and repeat the process. One participant at each table stays put to function as “table host” and reviews what concepts were discussed during the previous rounds.

So, my question to you is this: Which of these instructional strategies have you tried? Were they successful in meeting program objectives/learner outcomes? What could have been improved? Also, what innovative, engaging and creative instructional strategies not on this list would you add?

03
Aug
12

Practice what we preach: Breathing life into curated content

On July 26, I had the good fortune of presenting a webinar for Higher Logic. Titled “Curating Conference Content to Promote Member Engagement,” this session delivered five simple, but effective strategies for curating conference content. A link to the presentation – complete with examples and case studies that may be easily adapted for implementation within your own organization – is available here for download.

During the program, a simple poll question was asked: “Does your organization currently curate content in some way following your major annual meeting?” Here, major annual meeting was defined as the meeting with the largest attendance, the meeting that produces the most revenue or the most strategically important meeting. To my surprise, 73% of attendees (65 voters) said their organization currently does curate content in some way following its major annual meeting.

With such a wealth of knowledge and experience to draw upon, you can imagine my delight when so many contributed to discussion in the attendee chat box throughout the program. So, I thought I’d conduct a bit of my own content curation and share with you highlights from the webinar chat transcript as yet another example of how organizations can curate content (and, subsequently, add value).

Organized by topic, following are lightly edited participant insights:

Blogs

  • We have individuals in each room provide input and then develop a blog post or update in a newsletter of what takes place.
  • We offered the 2-3 guest bloggers a comp registration to the conference and require at least 1 post a day. It seemed to work really well and we got a ton of interest for just 2-3 positions. The content that was provided was incredibly meaningful.

Handouts

  • Reframe the PowerPoint in other ways and post them in our knowledge center.
  • Sharing PowerPoints as PDFs after the conference and executive briefs from concurrent sessions.
  • We also offer speaker handouts for download to attendees (before and after the conference).
  • We send out an e-survey after the conference and offer materials on our website from the conference.

Online community

  • We ask presenters to upload their own session materials to our Connected Community.
  • Offering content from our conference in our e-prof development portal.
  • We are working on goals and measures for our online community.

Recordings

  • We offer for sale audio and video of conference sessions.
  • Podcasts, videos, meeting materials online.
  • We’re just starting plans to video.
  • We capture synched voice and PowerPoint presentations from sessions, but want to expand to the informal aspects of the conference.
  • We capture audio, video and presentations, and sell them to those who are unable to attend the conference.
  • We also share the videos from our plenary sessions with attendees and our members (when presenter contracts don’t prohibit it).
  • We have materials printed beforehand, and sell videos/materials after, but that is just the packaged product.

Twitter

  • We’ve been asked by members to begin archiving all tweets related to the convention.
  • We have experience using Twitter Fountain.
  • One conference displayed the Twitter feed during the plenary session.
  • We do live Twitter feeds on large LCD screens spread throughout the conference venue (screens also include housekeeping items like room changes and a general schedule for the day).
  • We add Twitter handles to badges.
  • Have a tweet up with special prizes.
  • We do have a good population that uses Twitter and our conference planning team specifically appoints members before the event to be active on Twitter.

Webinars

  • We currently offer sessions as webinars after our major events.
  • Have offered concurrent sessions as live webinars;  have the sessions archived for sale afterward.
  • We select key presenters from the conference and have them re-present as webinars post-conference. Our chapters will also ask presenters to come in and re-present.
  • Online learning, recordings of sessions, continuing education opportunities.
  • We’ve actually started working on the marketing campaign for our new on-demand product.

Other insights

  • Because many organizations are steering away from snail mail [see slide 18 in the PowerPoint presentation], your mailing piece is more likely to stand out a little more. It’s easier to delete an electronic piece.
  • Idea swaps would be a terrific idea for our association’s conference… and would lend well to post-conference learning.
  • We’ve been capturing content for some time. We have flyers ready and launch them the day of the seminar.
  • After one chapter event that featured speakers from the conference, we heard from several people they would make attending a conference a priority.
  • I am interested in capturing content that happened live at the event, whether it is during live presentations or conversations/interactions that happen during the live event.

Challenges

  • It’s always a challenge at my organization to capture takeaways and continue programming after the program ends.
  • We actually started capturing content last year. We did well with repackaging, but the number of sales was lower than we expected.  We’re trying it again this year.
  • We have recorded a session and then used it as a webinar for those who did not attend the conference. It didn’t work well, but it was our first attempt.
  • We plan to have some extra staff members at our conferences to capture content. We need extra people since the organizing staff member is often so busy administering the logistics of the conference!

Among the numerous ideas shared during this webinar, there were also a handful of questions that went unanswered during the Q&A portion of the program. Following are those questions and my responses:

  • How do you measure increase in engagement for events? What are you measuring? [The answer will be different for every organization, and is based upon the goals that you and your leadership team set. It may be higher attendance at the conference overall, it may be a higher percentage of attendees participating in a particular session/event onsite, it may be increased attendee satisfaction or it may be something altogether different – and less measurable or concrete.]
  • What type of feedback is received from non-participants when they get feed from the event? Are they more willing to participate the following year? [Whether they’re willing to participate the following year in-person or not is really of little consequence. If they’re participating at all – live or via the conference feed – they are engaging with your organization. This is a win-win all around. Remember, quality experiences yield loyalty and loyalty yields engagement. Once you've secured engagement, you can expect continued membership, as well as other subsequent purchasing decisions.]
  • How do you encourage attendees to participate in tweeting, posting to Facebook and writing a blog? [I think these are three separate questions – and should be handled differently based upon the characteristics of your target audience. If your audience isn’t active on Twitter, your conference incentives likely won’t be enough to get them engaged. Facebook, on the other hand, is a different story. Die-hard Facebook posters only need a bit of encouragement to share their favorite conference moments. With regard to blogging, see the ideas provided earlier in this post.]
  • Does he suggest having a dedicated person to execute some of these strategies? [If by “he” you are referring to me, then the answer is an emphatic “Yes!” No conference organizer has the time to dedicate to conference curation – at least not onsite. The right number will be different for each organization, though, depending on the breadth and depth of the curation you’d like to facilitate both onsite and post-conference. In addition to curation, you should also consider communication and marketing. It’s not just an “education” responsibility.]
  • We currently have paper evaluations – all electronic evaluations would be disastrous, but can you give me a few concrete actions to take to drive engagement and feedback? [Both the webinar and this blog post speak to concrete engagement examples, so I’ll tackle feedback here. Get testimonials from attendees while you’re at the conference. Record and share these testimonials following the event and when marketing the following year’s conference. Pictures and videos are especially effective. Following the event, hold a focus group to glean additional insights about the attendee experience. Above all else, be sure to actually do something with the information you gather.]

So, my question to you is this: Which of these ideas resonates most with you and your organization? How will you curate conference content during or after your next major annual meeting to promote member engagement? What challenges still exist in effectively sharing (e.g., communicating, marketing, leveraging) curated content with your members?

25
May
12

Not just any top five list: Innovative and interactive learning formats according to you

On May 23, Destination Michigan hosted its annual Michigan Meetings Expo at the Bavarian Inn Lodge in Frankenmuth. This year, instead of a traditional keynote session, the opening general session comprised five different speakers – each delivering one of five top Michigan meetings trends in five minutes or less.

Trend topics were solicited from local, state and national media outlets, as well as various social media channels, last year’s attendees and registrants of this year’s event. Once a comprehensive list was compiled, the program’s advisory board added in their two cents and settled on a top five:

  • Hybrid/virtual meetings;
  • Innovative/interactive learning formats;
  • Unusual/creative meeting spaces;
  • Mobile meeting apps; and
  • Comprehensive marketing: using print, web and social platforms.

Industry experts were then secured to speak about each hot topic. The five-minute presentations focused on the following four key areas:

  • What is the trend?
  • Why is it hot?
  • How do you replicate the trend efficiently, effectively and within budget?
  • Resources for more information.

I had the pleasure of developing content for a trend that’s near and dear to my heart: Innovative and Interactive Learning Formats. Highlights of this presentation included advanced instructional strategies, successful transfer of learning activities, how to create an engaging onsite experience and contemporary adult learning principles.

Certainly, the presentation was informative and fun (I somehow managed to compare “learning in the round” with Michael Jackson, Billie Jean and a “dance on the floor in the round”). Nevertheless, the real fun was had in the follow-on idea swaps.

In 20 minutes intervals, participants would select and participate in one of 19 table discussions – each assigned a specific meetings-related topic, including food and beverage trends, green meetings and corporate social responsibility. Throughout the morning, attendees engaged in four different idea swaps. Each table was assigned a facilitator who would pose questions, synthesize discussions and encourage participation, but the bulk of the content was generated by the participants themselves.

Additionally, each table would identify a scribe. This person would take notes throughout the session in the expo’s very own mobile meeting app. Following, I’ve created a top five list of best comments/notes taken during my idea swap related to innovative and interactive learning formats (with a bit of editing and editorial remarks thrown in for good measure):

  1. Check out this resource: How Speakers Deliver Return on Attendance. It will make you think about learning – and how you engage with professional speakers – in a new way. (Thanks Cathleen Hagan for the recommendation!)
  2. Associations should have both a meeting planner and an instructional designer on staff. Learning is as big a part of the meeting and attendee experience as is the food and beverage, a/v and the venue itself. As most associations only have access to a skilled meeting planner, I would recommend enlisting the support of a professional development leader within your industry or a cost-conscious instructional designer/consultant to support your planning efforts.
  3. Understand that the meeting should be more about the attendee than the speaker. In most cases, we’ve got the RFP process all wrong. We should begin by identifying the learning needs of our target audience and then select speakers who can effectively address those topics. Also, we can and must help speakers think more creatively about their delivery options and identify how flexible they are willing to be early in the selection process.
  4. Think outside of the meeting room – and know that the environment plays a significant role when it comes to creating a comfortable and engaging space to learn. Whenever possible, maximize spaces (both inside and outside of your venue) to encourage learning and to promote creativity. Utilize non-traditional furniture (such as club chairs, couches and exercise balls) to get the creative juices flowing.
  5. Experiment with a small event or a small portion of a larger event. Add a new instructional strategy, learning process or session format alongside the more traditional methods and allow your attendees the opportunity to test the waters (as opposed to cutting out what they’ve “always known” and replacing it with something altogether different). Over time, attendees will adjust to and embrace the changes, and will appreciate not having it forced upon them.

So, my question to you is this: If you attended either the general session or the follow-on idea swaps, what other “aha moments” occurred to you as you considered the role learning plays within your own organization’s events? For those who didn’t attend the expo, what other “lessons learned” would you share related to the implementation of innovative and interactive learning formats?




meet aaron

Meetings innovator & professional development trailblazer. Founder & president of Event Garde. Passionate about The Food Network, hot yoga, blogging, old homes & unclehood.

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